Frequently Asked Questions

Digital life planning is the process of organizing your online accounts, subscriptions, financial services, and digital assets so your family can manage them if something happens to you. Constellation makes this simple with a visual dashboard, automated discovery, and guided action steps.

Constellation connects to your email provider (Gmail, Outlook, or Apple Mail) and scans for patterns that indicate you have accounts with services — receipt emails, security alerts, password reset emails. We also support Plaid for financial account discovery. We only read metadata — never message content.

No — access is controlled by your Activation Protocol. You define the conditions under which your trusted people gain access, including grace periods where you can override or cancel. You stay in control at all times.

Constellation uses multiple layers of protection. Your Vault contents are encrypted with AES-256-GCM using unique per-item data keys — each item gets its own encryption key, and those keys are themselves wrapped with envelope encryption, so a compromise of one item cannot expose any other. Vault encryption happens before data leaves your device, meaning Constellation staff cannot read your vault contents — we only ever store ciphertext. All data in transit is protected by TLS 1.3. Authentication is handled by Clerk, an enterprise-grade identity provider — Constellation never stores your password. Every API route requires authentication, and service accounts follow the principle of least privilege. Row-level security (RLS) policies in our database ensure users can only access their own data. Every significant action — logins, inventory changes, vault access, access request approvals — is recorded in an immutable audit log you can export at any time. We do not sell, analyze for marketing, or share your personal information with third parties. For email discovery, we read only metadata (sender domains, subject patterns) — never message content. Your data is yours: you can export it at any time, and if you cancel, it is permanently deleted after a 30-day retention window.

Your Activation Protocol triggers your designated Executor and Trusted Contacts. They receive access to the information you've organized — your inventory, documents, and guidance notes — based on the rules you've configured. Constellation makes sure they know where to start.

The Alignment Score (0–100) measures how prepared your digital life is across 6 domains: Identity, Financial, Digital Life, Estate Documents, Trusted Circle, and Emergency Plan. As you complete Mission Steps and add information, your score improves.

Yes. You can assign an Executor (manages the estate), Trusted Contacts (check in and verify), and Advisors (provide guidance). Each role has defined responsibilities and access levels.

You can export your complete data at any time from your Account settings. If you cancel your subscription, your data is retained for 30 days before being permanently deleted per our data retention policy.

Constellation offers a free onboarding experience where you can map your digital life and see your Alignment Score. A subscription is required to save your Constellation, access discovery scanning, and configure your Trusted Circle.

No. Constellation stores account metadata, recovery methods, and executor notes — not your passwords. If you use a password manager, Constellation helps you organize information about it (which manager you use, how to access it) so your executor knows where to look.

Constellation continuously monitors dark web marketplaces, data breach databases, and exposed credential dumps for your personal information. If your email, passwords, or identity data appears in a breach, you'll get an alert with specific remediation steps — like which account to update and how to secure it.

The vault is a zero-knowledge encrypted storage space for your most sensitive documents and notes — wills, power of attorney, recovery codes, safe deposit instructions. Everything is encrypted with AES-256-GCM using per-item keys before it leaves your device. Even Constellation staff cannot read your vault contents.

Linked constellations let you connect your digital life plan with family members or your financial advisor. You can see each other's readiness status and coordinate emergency plans without exposing private account details. It's like a shared family dashboard for digital preparedness.

Yes. Constellation supports social login with Google, Microsoft, and Apple accounts, in addition to traditional email and password. Your authentication is handled by Clerk, an enterprise-grade identity provider — Constellation never stores your password.