Data Retention and Disposal Policy
In Plain English
This page explains how long we keep different types of information and when we delete or anonymize it. We keep data only as long as needed for the Service, legal obligations, security, fraud prevention, and dispute resolution. Some data may stay in backups or logs for a limited time after account deletion.
Data Retention and Disposal Policy
Effective date: May 4th, 2026 Last updated: June 9th, 2026
Constellation retains personal information only as long as needed for the purposes described in our Privacy Policy, unless a longer retention period is required or permitted by law.
Table of Contents
General retention periods
- Account data: retained while the account is active and generally removed within 30 days after account deletion
- Soft-deleted documents: retained for 30 days, then purged
- Backups: retained up to 35 days
- Audit logs: retained for 2 years
- Application logs: retained for 90 days
- Analytics events: retained for 12 months
- Payment and tax records: retained for 7 years or longer if required by law
- IP addresses in audit logs: anonymized after 90 days
Deletion process
When a user deletes an account, we generally remove data from active systems within 30 days. Our administrators may also have the ability to trigger a faster purge across active tables where appropriate. Some information may remain for a limited time in backups, logs, or records required for legal, tax, fraud-prevention, security, or dispute purposes.
Backups
Backups are retained on a rolling basis for up to 35 days. Backups are used for disaster recovery and continuity purposes only.
Exceptions
We may retain information longer if needed to:
- comply with legal obligations
- resolve disputes
- enforce agreements
- prevent fraud or abuse
- maintain security
- support business continuity
Questions
If you have questions about retention or disposal, contact privacy@myconstellationplan.com